1. Scope
This Privacy Policy applies to personal information collected through trilvortela.com and related communications.
We aim to handle personal information in accordance with applicable New Zealand privacy law, including the Privacy Act 2020.
2. Information we may collect
Depending on how you use the site, we may collect:
- Name and email address if you contact us directly
- Message content submitted through contact forms
- Technical information such as browser type, device type, operating system, language preference, and IP-related data
- Cookie and preference information related to site functionality
3. How we use information
We may use collected information to:
- Respond to enquiries and support requests
- Operate and improve site functionality
- Maintain security, detect technical issues, and protect the platform
- Understand performance trends and visitor interactions in aggregated or limited technical form
- Meet legal obligations under applicable law
4. Cookies and similar technologies
The site may use cookies or similar technologies to remember preferences, support essential functions, and improve user experience.
More detail is available in our Cookie Policy.
5. Disclosure of information
We do not sell personal information.
Information may be disclosed where reasonably necessary to service providers supporting website functionality, to third-party technical partners involved in embedded content delivery, or where disclosure is required by law.
6. Storage and protection
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no website or transmission method can be guaranteed to be completely secure.
7. Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required by law or legitimate operational need.
8. Your rights
Subject to applicable New Zealand law, you may request access to personal information we hold about you and ask for correction if it is inaccurate.
To make such a request, contact us using the details below.
9. International services
Some website tools, hosting services, or embedded content providers may process technical information outside New Zealand.
Where relevant, we take reasonable steps to work with services that provide appropriate privacy safeguards.
10. Policy updates
We may update this Privacy Policy from time to time to reflect operational, legal, or technical changes.
The latest version will always be posted on this page.
11. Contact
For privacy questions or requests relating to your personal information, contact [email protected].